Electronic Participation Policy

Hafar Al-Batin Municipality recognizes the importance of electronic participation in improving public services and strengthening communication with the community. The Municipality provides various digital channels through which beneficiaries may share their views, suggestions, and feedback in support of continuous improvement and transparency.

Policy Objectives

This policy aims to:

• Strengthen communication with beneficiaries.
• Encourage community participation in service development.
• Improve beneficiary satisfaction.
• Promote transparency and public engagement.

Participation Channels

Electronic participation may take place through:

• Online surveys.
• Suggestions.
• Feedback.
• Complaints.
• Official social media platforms.
• Electronic forms available through the Municipality's digital channels.

Participation Guidelines

Participants are expected to:

• Use respectful and appropriate language.
• Refrain from publishing misleading or unlawful content.
• Respect the privacy of others by not disclosing personal information.
• Avoid offensive or defamatory content.
• Comply with all applicable laws and regulations of the Kingdom of Saudi Arabia.

Managing Contributions

The Municipality reviews submitted contributions and may use them to improve services where appropriate. The Municipality reserves the right to remove or decline to publish any contribution that violates applicable laws, regulations, or public decency.

Privacy

Personal information submitted through participation channels is processed in accordance with the Municipality's Privacy Policy and is used solely for purposes related to community engagement and service improvement.

Contact Us

For enquiries regarding electronic participation, please contact the Municipality through its official communication channels.

Last Updated: July 2026.