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An Overview of Online Community Engagement

Electronic community engagement aims to strengthen the role of society—across all its segments and groups—by fostering greater interaction and participation in decision-making, improving the quality of services provided, and promoting transparency regarding information of public interest, all through the use of surveys, blogs, and polls.

The entity responsible for overseeing online community engagement:

General Administration for Community Engagement

Guidelines for Online Participation:

The guidelines for electronic participation serve as a regulatory framework designed to facilitate interaction between government entities and beneficiaries. These guidelines include requirements such as adhering to religious and ethical values; using Standard Arabic; maintaining a serious and substantive tone; refraining from offensive or sectarian content; avoiding the disclosure of personal data; and protecting intellectual property rights. Government entities reserve the right to review and remove any contributions that violate these guidelines.

Guidelines for Participation in Digital Government:

  1. Objectivity

    Contributions must be relevant to the topic at hand, constructive, clear, and concise.

  2. Protection of Personal Data

    It is strictly prohibited to include personal information or sensitive security-related details in comments or consultations.

  3. Respect and politeness

    Strict adherence to appropriate language, while avoiding any offensive content or violations of public morals and regulations.

  4. Seriousness

    Each user may participate only once per topic, to ensure the quality of the opinions.

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Date of last update:

Kingdom of Saudi Arabia

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For more information, you can refer to Electronic participation statement and sent

Please do not include personal or financial information. Your comment will be sent and recorded for the purpose of improving services on the Balady platform.

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